Privacy Policy for Soulful Heart Balance

1. Information I Collect

Last Updated: 02/23/2026

At Soulful Heart Balance, your privacy is incredibly important to me. This policy explains what information I collect, how I use it, and the steps I take to keep it safe.

• Sign up for my newsletter or download a free resource: name and email.
• Fill out a contact form or intake questionnaire: health history, goals, and lifestyle details.
• Book a session or make a purchase: billing address and payment information.
• Automatic data: I use Google Analytics cookies, including IP address and browser type, so I can improve your experience.

2. How I Use Your Information

• Provide personalized holistic health and coaching services.
• Process payments and send appointment reminders.
• Send wellness tips and updates when you have opted in.
• Comply with legal obligations in the Commonwealth of Pennsylvania.

3. Sharing Your Information

I do not sell, rent, or trade your personal information to third parties. I only share data with trusted service providers who help me run my business, such as payment processors, scheduling tools including Calendly or Healthie, the Healthie client platform, and email platforms. These partners are legally required to keep your information confidential.

4. Data Security & HIPAA-Style Protection

While holistic health practitioners and Life Coach/Counselors are not always considered covered entities under federal HIPAA laws, I treat sensitive health information with the same level of care. I use encrypted platforms and secure storage to prevent unauthorized access to private notes and history.

5. Your Rights & Choices

• Opt out: unsubscribe from emails at any time using the unsubscribe link.
• Access & delete: request a copy of the data I have on file or ask me to delete it.
• Cookies: you can disable cookies in your browser settings, though it may affect how some parts of the site work.

6. Children’s Privacy

My services are intended for adults. I do not knowingly collect personal information from children under the age of 18.

7. Contact Me

For questions about this policy or how your data is handled, email SoulfulHeartBalance@gmail.com.